Switch
Move the mailbox this week.
An afternoon for a small team, not a quarter. Connect the address, embed chat, invite agents, and forward mail. The old ticket archive stays where it is.
The cutover
What you do.
- Create the workspace Choose the seats at checkout.
- Connect the support address New mail becomes a ticket.
- Embed the chat widget On the site or in the app.
- Invite the agents They sign in and take the queue.
- Forward the old address From that moment, mail lands in Klevrio.
- Rewrite the macros you send The ones you actually use. Not a full import.
What starts immediately
- New email from the moment you forward
- New chats
- The customer portal
- The help center
What does not move
- The old ticket archive
- Phone numbers
- Social channels
- SSO