Klevrio vs Intercom
Chat and a help desk, without Intercom’s outcome pricing.
SaaS teams that bought Intercom for the messenger and now pay for seats plus outcomes.
Five agents
Five agents on Klevrio Growth are $120 a month, billed annually. Five seats on Intercom Essential are about $145, plus about $0.99 for each Fin outcome. SLAs are on Expert, about $132 per seat, which is about $660 for five seats.
Public annual list prices, October 2026. Excludes AI, voice, and SMS add-ons.
Klevrio Growth and Intercom
| Feature | Klevrio | Intercom |
|---|---|---|
| Shared inbox and live chat | Included | Essential, about $29 per seat |
| SLA and routing | Included on Growth | SLAs are on Expert, about $132 per seat |
| Help center and customer portal | Included | A public help center is on Essential. Private and multilingual help centers are higher. |
| Product tours, banners, and outbound campaigns | Not included | Part of Intercom’s product |
| SSO and multi-brand | Not included | On Expert |
What you give up leaving Intercom
- Fin, and the resolution rate that comes with it
- Product tours, outbound messages, and a sales messenger
- SLAs only if you needed Expert for other reasons and already pay for them
- A full import of your old conversation history